Your privacy is very important to us – if you have any questions on the below, please email us at info@bellandfox.com

Who we are

Our website address is: https://www.bellandfox.com

What personal data we collect and why we collect it

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account

Who we share your data with

We accept payments through Sage Pay and PayPal. When processing payments, some of your data will be passed to Sage Pay and PayPal, including information required to process or support the payment, such as the purchase total and billing information.

How long we retain your data

If you create an account, we will store your name, address, email and phone number, which will be used during checkout for future orders.

All users can see, edit, or delete their personal information at any time.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

What rights you have over your data

If you have an account with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.